Customs services

1. Pre-Shipment Consultation and Tariff Code Determination

Before taking any action, Erfan Technology’s customs experts carefully examine the nature of your goods to determine the most suitable tariff code for you, thereby preventing unnecessary customs duty payments. By analyzing your specific needs, this team identifies all required permits (standards, health, Atomic Energy Organization, etc.) and facilitates the process for obtaining them. Pre-shipment consultation prevents unexpected costs and cargo hold-ups at customs, minimizing clearance time. Utilizing up-to-date databases, we monitor tariff changes and new circulars, proposing the optimal solution for you. This stage is the key to a safe, cost-effective entry of goods into the country and addresses many potential future issues at their root.

2. Clearance Procedures and Customs Declaration Preparation

Erfan Technology’s operational team, in collaboration with licensed customs brokers at southern ports (Bandar Abbas, Khorramshahr, and Bushehr) as well as Tehran and Shiraz airports, carries out all clearance formalities. These operations include preparing and submitting customs declarations, accurately calculating customs duties, taxes, and value-added tax (VAT), and making timely payments. Using the electronic customs systems, we also follow up on order registration and foreign currency allocation for our clients. All clearance documentation is prepared with high precision and in full compliance with current regulations, reducing the likelihood of declaration rejection to zero. These services are designed so that clients can have their shipments cleared without the need for physical presence.

3. Obtaining Standard and Health Certificates

For sensitive goods such as medical equipment, chemical substances, food products, and industrial parts, obtaining standard and health certificates is mandatory. Erfan Technology’s customs unit, through direct communication with regulatory bodies and accredited laboratories, expedites the process of obtaining these permits with speed and accuracy. Our team follows up on sampling and sample submission to laboratories, securing results in the shortest possible time. Additionally, if physical inspection of the goods is required, necessary coordination with customs inspectors and relevant organizations is arranged. These services provide our clients with complete assurance that their goods will be cleared in full compliance with all legal standards.

4. Value Defense and Reduction of Customs Duties

One of the common challenges in customs is the audit of declared value and objections to pricing. Erfan Technology’s legal and customs team, with comprehensive expertise in valuation laws, defends clients’ interests during audits and prepares the necessary documentation to substantiate the actual value. Furthermore, by identifying legal exemptions, special economic zones, and bilateral trade agreements, we propose strategies to reduce customs duty liabilities. These consultations can significantly lower import costs and provide a competitive advantage for your business. Our team also devises optimal tariff strategies for temporary imports, re-exports, and manufacturing raw materials. These services transform customs from an unavoidable expense into a cost-management opportunity.

5. Cargo Tracking and Real-Time Reporting

Erfan Technology’s customs unit utilizes specialized tracking software to continuously monitor your shipment’s status from arrival to final clearance, providing moment‑by‑moment updates. We send periodic reports and immediate alerts regarding any changes in the clearance process, ensuring you are always informed of the latest status. This system offers complete transparency to clients and prevents any ambiguity or sudden delays. Moreover, after clearance, we also provide temporary warehousing, domestic transportation, and distribution services for your goods. With Erfan Technology, you gain not just a clearance agent, but a strategic partner throughout all post-clearance stages.